Shipping

NorthPeak Refrigeration coordinates nationwide freight shipping for commercial refrigeration equipment. Shipping costs, delivery options, estimated lead times, and transit information are confirmed with your quote before the order is placed.

Shipping Area

We ship to commercial addresses throughout the contiguous United States.

Shipping to Alaska, Hawaii, U.S. territories, remote areas, and limited-access locations may be available through a special freight quote. We do not currently ship internationally.

Freight Delivery

Most commercial refrigeration equipment ships by less-than-truckload (LTL) freight.

Standard freight delivery is curbside. The carrier brings the shipment to the back of the truck at your delivery location. Additional services may be available for an added charge, including:

  • Liftgate service

  • Inside delivery

  • Delivery appointment or call-ahead

  • Limited-access or residential delivery

Tell us about your loading dock, forklift availability, entry restrictions, and other delivery requirements when requesting a quote so we can include the correct services.

Lead and Transit Times

Processing and transit times depend on the equipment, manufacturer, inventory availability, shipping origin, destination, and carrier.

We’ll provide available estimates with your quote or order confirmation. Estimated dates are not guaranteed and may be affected by manufacturer production schedules, weather, carrier capacity, and other circumstances outside our control.

Receiving Your Shipment

Inspect the shipment carefully before signing the carrier’s delivery receipt.

  1. Check the packaging, crating, pallet, and equipment for damage.

  2. Record all visible damage or shortages on the delivery receipt before signing.

  3. Take clear photographs of the packaging and equipment.

  4. Refuse delivery if the shipment is severely damaged.

  5. Contact us the same day about visible damage.

  6. Report concealed damage within 48 hours after delivery.

Signing a clean delivery receipt may limit the remedies available for visible freight damage.

Shipping Assistance

Email: support@northpeakrefrigeration.com
Phone: (970) 279-1610
Hours: Monday–Friday, 8:00 AM–5:00 PM Mountain Time